pg 50 respects your privacy. This policy explains what information we collect, why we collect it, and how we keep it safe.
1 Introduction
This Privacy Policy ("Policy") applies to the pg50.click website and its related services operated by pg 50 ("we", "our platform"). This Policy explains how we collect, use, store, and protect your ("user") personal information.
By creating an account on pg 50 or using any of our services, you confirm that you have read and agreed to this Privacy Policy. We are the responsible guardians of your data — that is our highest commitment.
This policy is written in plain language, specifically for users in Bangladesh, so you can clearly understand what happens with your data.
2 What data we collect
Pg 50 collects two types of information
— details you provide directly, and data collected automatically.
| Data Type |
Example |
Reason for collection |
| Identity Information |
Name, date of birth, national ID number |
KYC Verification & Age Confirmation |
| Contact information |
Mobile number, email address |
Account creation and notifications |
| Financial Information |
Mobile banking number, bank account |
Deposit & withdrawal process |
| Device Information |
IP address, browser, operating system |
Security & Fraud Prevention |
| Gaming data |
Game history, betting records, transaction logs |
Service Improvement & Dispute Resolution |
We only collect information that is necessary. We do not request any unnecessary or excessive personal data.
3 How We Collect Your Data
Pg 50 collects your information through several methods. Each method is transparent and carried out with your knowledge.
- Registration Form: Information you enter during account registration is collected directly.
- KYC Verification: Any documents you upload for identity verification are collected for that purpose.
- Payment Processing: Financial details are recorded during deposits and withdrawals.
- Cookies & tracking: Technical data is collected automatically while you use the website.
- Support contact: Conversations via live chat or email may be recorded.
- Third-party sources: Verification details may be received from payment gateways or identity verification agencies.
4 Purpose of data use
Pg 50 uses your information only for the specific purposes listed below. Your data is never used for unnecessary or harmful purposes.
- Creating and managing your account and keeping it secure.
- Processing financial transactions (deposits and withdrawals).
- Completing age and identity verification (KYC).
- Preventing fraud, money laundering, and illegal activities.
- Personalizing your gaming experience and delivering relevant offers.
- Providing customer service and technical support.
- Fulfilling legal obligations and cooperating with regulatory authorities.
- Improving platform services and identifying bugs.
Your data is never sold or transferred to advertisers or data brokers.
5 Data Sharing Policy
Pg 50 does not share your personal information with third parties, except in a limited number of cases as clearly outlined below.
- Payment Processor: Necessary information is shared with payment gateways such as bKash, Nagad, and Rocket to process transactions.
- Identity Verification Provider: We work with trusted identity verification services to complete the KYC process.
- Law enforcement agencies: Information may be shared with government authorities as part of a court order or legal obligation.
- Technology service providers: Limited data is shared with selected partners for hosting, security, and analytics services.
All third-party partners are required to comply with our privacy standards and may only use your data for the specific purposes agreed upon.
6 Cookies Policy
Pg 50 uses cookies on its website. Cookies are small text files stored in your browser that help improve site functionality.
- Essential Cookies: Essential for maintaining login sessions and security. These cannot be disabled.
- Functional Cookies: Used to remember your preferences, such as language and theme.
- Analytics cookies: Used to track page view counts. This data is anonymised.
- Security Cookies: Used to detect fraudulent activity.
You can manage or disable cookies through your browser settings. However, disabling essential cookies may cause certain features to stop working.
7 Data Security Measures
Pg 50 uses industry-leading technology to protect your data. Our security framework operates on multiple layers.
- 256-bit SSL/TLS encryption — all data transfers are secured.
- Data is stored in encrypted form — encryption at rest.
- Two-Factor Authentication (2FA) is available.
- Regular security audits and vulnerability assessments are conducted.
- Suspicious login attempts are automatically blocked.
- Employee access to data is limited to the minimum necessary (Least Privilege Principle).
Your password is never stored in plain text. Strong hashing algorithms are used at all times.
8 Data Retention Period
Pg 50 does not hold your data beyond what is necessary. Data is stored and deleted in accordance with the guidelines below.
| Data Type |
Retention period |
| Account information (active) |
For as long as the account remains active |
| Financial transaction records |
5 years after the last transaction |
| KYC Documents |
5 years after account closure |
| Gaming history |
2 years after account closure |
| Support contact logs |
2 years from the date of contact |
| Cookies & session data |
30 days after the session ends |
Certain data may need to be retained beyond the above periods due to legal obligations. We will notify you if this applies.
9 Your Rights
As a pg 50 user, you have several important rights regarding your personal data.
Right to Access
You may request to view the data we hold about you.
Right to Rectification
You may request corrections to any inaccurate or outdated information.
Right to deletion
You may request deletion of your data beyond what is required by legal obligations.
Right to Restrict Processing
You may request that we restrict processing your data for specific purposes.
Data Portability
You may request an export of your data in a human-readable format.
Right to Opt Out of Marketing
You can opt out of promotional messages at any time.
To Exercise These Rights support@pg50.clickEmail us or reach out via live chat. We will respond within 30 business days.
10 Protection of Minors
Pg 50 is strictly for users aged 18 and above. We do not knowingly collect data from minors.
If it is found that a minor has created an account, that account and all associated data will be deleted immediately.
- Age verification is carried out at the time of registration.
- Date of birth is verified during KYC checks.
- ID verification may be requested in cases of suspected fraud.
If you believe a child or minor is using your account, please notify our support team immediately.
11 Policy changes
Pg 50 may update this Privacy Policy from time to time. We will notify you in different ways depending on the nature of the change.
- Minor updates: this page will be updated and the date at the top will be changed.
-
Major updates: you will be notified in advance by email or SMS.
- Legal changes: Fresh consent will be obtained where applicable.
Continued use of pg 50 after any policy update will be considered acceptance of the revised terms. We recommend reviewing this page regularly.